Canonical Livepatch internal error

All we need is an easy explanation of the problem, so here it is.

I’ve started seeing a livepatch warning in my system tray.

System tray icons.

Clicking it takes me the the livepatch client where I see this error message:

Canonical Livepatch has experienced an internal error. Please refer to for further information.

Despite the URL, there isn’t a #CommonIssues section on the page:

Any ideas how I can fix this?

Ubuntu 18.04.2 LTS

How to solve :

I know you bored from this bug, So we are here to help you! Take a deep breath and look at the explanation of your problem. We have many solutions to this problem, But we recommend you to use the first method because it is tested & true method that will 100% work for you.

Method 1

In terminal i just fire this command and it worked, try this

sudo canonical-livepatch refresh

In Detail you can read here

  1. Canonical Livepatch informs about internal error – what to do?

Method 2

Note: Some people have found simply running sudo canonical-livepatch refresh solves the problem. Try that first and then, if the problem persists, follow the steps below.

This forum thread describes the same issue and says the solution is to use a new livepatch token:

  1. disable the livepatch service sudo canonical-livepatch disable

  2. get a new token from

  3. enable the service with your new token sudo canonical-livepatch enable <your token>

  4. restart livepatch service

    sudo systemctl restart snap.canonical-livepatch.canonical-livepatchd.service

Method 3

  1. head to the Livepatch page and create an account. You can license up to 3 servers for free, so there is no cost unless you plan to mass deploy Livepatch.

  2. Once you’ve created an account it’s as simple as running the following commands:

    sudo snap install canonical-livepatch  
    sudo canonical-livepatch enable $your_token  

Note: Use and implement method 1 because this method fully tested our system.
Thank you 🙂

All methods was sourced from or, is licensed under cc by-sa 2.5, cc by-sa 3.0 and cc by-sa 4.0

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